Privacy Policy
Last Updated: 11-Mar-2026
Effective Date: 11-Mar-2026
This Privacy Policy is managed by Coatable Ltd, 15 Mannock Way, Berkshire, Reading RG5 4XW, United Kingdom. Email: info@coatable.co.uk | Phone: 020 3393 2385. This Policy explains how Coatable Ltd collects, uses, stores, and protects information when you use our website https://coatable.co.uk (the “Service”).
By accessing or using the Service, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not consent, please do not use the Service.
We may update this Policy at any time without prior notice. Updated versions will be posted on the Service and become effective 180 days from posting. We recommend reviewing this Policy periodically.
1. Information We Collect
We collect personal and technical information about you, including:
Personal Data:
Name
Email address
Mobile number
Postal address
Payment information
Technical Data:
IP address
Browser type and version
Device type and operating system
Time zone and location (approximate)
Browser plug-ins and platform information
Usage & Analytics Data:
Pages visited and time spent
Clicks, interactions, and website activity
Form submissions and inquiries
Aggregated and anonymized statistics for analytics
2. How We Collect Your Information
We collect information in the following ways:
When you fill in forms or submit personal information on our website
Through cookies, analytics tools, and website interactions
From publicly available sources
3. How We Use Your Information
We use your data to:
Create and manage your account
Process payments and manage orders
Provide customer support
Send marketing communications (with your consent)
Collect feedback and testimonials
Enforce our Terms & Conditions
Protect our website and users
Improve website functionality and user experience
Perform analytics, including tracking IP addresses and browsing activity
If we want to use your information for purposes not listed above, we will request your consent before doing so.
4. Legal Basis for Processing
Where applicable, we process your personal data under one or more of these lawful bases:
Consent
Performance of a contract
Compliance with a legal obligation
Legitimate interests (provided your rights are not overridden)
5. Sharing Your Information
We do not transfer your personal information to third parties without your consent, except where necessary to operate our services or fulfil your order, including in the following circumstances:
Third-party suppliers or fulfilment partners where products are shipped directly from a supplier. In these cases, we may share necessary delivery details such as your name, delivery address, email address, and telephone number solely for the purpose of fulfilling and delivering your order.
Analytics or technical service providers (such as website analytics and IP tracking tools, including Google Analytics) to help us understand how visitors use our website and to improve our services.
Delivery or logistics providers responsible for transporting goods to you.
Where required to comply with legal obligations, court orders, or regulatory requests.
To enforce our agreements, including our Terms of Use and this Privacy Policy.
In the event of a business transfer, such as a merger, acquisition, or sale of business assets.
All third parties are required to use your information only for the purpose for which it was provided, to handle it securely, and not retain it for longer than necessary.
6. Data Retention
We retain your personal information as long as necessary for the purposes outlined above, typically 90 days to 2 years, unless required by law for longer (e.g., record-keeping, tax, fraud prevention). Residual anonymous data and aggregated statistics may be stored indefinitely.
7. Your Rights
Under applicable law, you may:
Access and receive a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data (where legally permissible)
Object to or restrict processing
Request portability of your data to another entity
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights or withdraw consent, email info@coatable.co.uk.
You can also opt out of direct marketing communications at any time. Please note that limiting or withdrawing consent may affect your ability to use certain services.
8. Cookies & Tracking
We use cookies and similar technologies, including IP tracking and analytics cookies, to:
Ensure proper website functionality
Save preferences
Analyse user behaviour to improve the website
Measure marketing effectiveness
For more details, please refer to our Cookie Policy.
9. Security
We use reasonable technical and organizational measures to protect your personal data. However, no transmission over the Internet is completely secure, so you share information at your own risk.
10. Data Breaches
In the event of a personal data breach, Coatable Ltd will assess the impact and notify the ICO and affected individuals where required by law.
11. Third-Party Links
Our website may contain links to third-party sites. Coatable Ltd is not responsible for the privacy practices of these sites. Please check their privacy policies separately.
12. Contact / Data Protection Officer
If you have questions or concerns regarding this Policy or our data practices, contact our Data Protection Officer:
Coatable Ltd
15 Mannock Way, Berkshire, Reading RG5 4XW
Email: info@coatable.co.uk
Phone: 020 3393 2385
This policy ensures your visitors are informed about IP tracking, analytics, GDPR rights, and that Coatable Ltd is explicitly responsible for managing personal data.